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The First Year

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Will Tmobile Buy Out My Contract

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If you have a contract with another service provider, T-Mobile will pay off the remainder of what you owe on your smartphone if you ditch your old carrier. Conditions, of course, do apply, so let's examine the deal in more detail.

If you still owe money on your smartphone with another carrier, switching to T-Mobile's Essentials plan can get you the new deal. The service costs $60 per month, with discounts applied when you add additional lines. Also, you don't need to sign an annual contract.

Individuals and families who are currently under a postpaid contract or a device payment plan, and have an account in good standing with any domestic carrier. You can check if you've already redeemed this offer here.

If you have an account with multiple numbers, some having an ETF and some with a payment plan balance, you can submit them all and T-Mobile will reimburse up to $650 per line. However, if you have one line with both charges, you can only request reimbursement for the ETF charge or the device payment balance.

Yes. For the device payment plan, as long as that tablet was financed on a device payment plan that is in good standing, it is eligible for trade-in and reimbursement of up to $650 of the outstanding device payment plan amount. For ETFs, we will cover your ETF up to $350 per mobile Internet line when you trade-in your tablet. For both offers, you must purchase a new device with T-Mobile on a qualifying postpaid T-Mobile ONE plan.

Yes. In fact, this is an even bigger deal for families, because they often have to pay two, three or four times more in early termination fees or device payment plan balances than individuals and have to contend with staggered contract expiration dates. With this offer, families can make the switch to T-Mobile all at once without worrying about those types of challenges (up to 5 lines).

Once you have received your final bill containing the ETF charge and/or device payment plan balance from your old carrier, go to within 30 days of activating your T-Mobile plan and upload a copy or image of your final bill to request reimbursement. We only need the page(s) of your bill that reflect your name, address, phone number(s) and Early Termination Fees (ETFs) and/or device payment plan amounts. You can either upload a PDF copy of your e-bill from your previous carrier, or you can scan or take a picture(s) of the page(s) with this information and upload the images online.

We require the final bill because only the final bill discloses the actual amount of your ETF or current device payment plan balance. Generally, your final bill will have a special one-time ETF charge. Most often this is listed as a \"Early Termination Fee\" or \"Contract Termination Fee\". Device payment plan balances will be listed as \"installment plan balance\" or \"retail installment plan balance\".

If your submission request is approved, the amount of ETF and/or device payment balance will be issued to you on a Virtual Prepaid MasterCard within 15-30 days. You will receive an SMS text with a link to register your prepaid card. Once you have registered your card, you will get immediate access to your reimbursement.

To qualify for Contract Freedom, you must switch to T-Mobile Home Internet, Small Business Internet, or Business Internet from another Internet Service Provider (ISP) and submit proof of Early Termination Fee (ETF) related to cancelation of your internet plan or breakage of a bundle containing internet due to cancelation of internet plan. You must be at least 90 days in good standing with your prior Internet Service Provider (ISP). You will need to activate service with T-Mobile on a qualifying 5G Internet plan, on or after May 10, 2022. One offer per eligible address, limited to 5 total rebates per account, new subscribers only. Name or service address on submitted bill must match new T-Mobile Home Internet, Small Business Internet, or Business Internet account billing name or registered service addr

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